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Yes! We offer a free tier that lets you track up to 10 characters with basic alerts. You can upgrade to Pro or Guild plans for more features and unlimited tracking.

No! TibiaWatch uses publicly available data from Tibia.com. We never ask for your game account credentials and cannot access your account.

Characters are checked every 30-60 seconds. Most online/offline status changes are detected within 1-2 minutes.

Make sure you're spelling the character name exactly as it appears in Tibia, including capitalization. Also verify you've selected the correct game world.

Free tier: 10 characters. Pro tier: 100 characters. Guild tier: Unlimited characters.

Yes! You can track characters from any Tibia game world, all in one account.

TibiaWatch automatically detects name changes and updates your tracking. You'll receive an alert if you have name change notifications enabled.

Check your notification settings, verify your email address, and ensure alerts aren't in your spam folder. For push notifications, verify app permissions on your device.

Yes, SMS notifications are available on Pro and Guild plans. SMS credits are purchased separately.

Set longer cooldown periods on your alerts (30+ minutes), use digest mode to batch notifications, or set active hours to only receive alerts during specific times.

Yes! TibiaWatch monitors characters 24/7, even when you're not logged in. You'll receive notifications via your chosen channel (email, push, SMS).

Free tier: 3 lists. Pro tier: 20 lists. Guild tier: Unlimited lists.

Yes! List sharing is available on Pro and Guild plans. Guild plans offer team collaboration features with real-time updates.

Yes, you can add the same character to as many lists as you need.

Yes! TibiaWatch is available on iOS (App Store) and Android (Google Play). The web version also works great on mobile browsers.

Yes, the mobile apps have full feature parity with the web version.

No, use the same account across web and mobile. All your data syncs automatically.

Yes, you can cancel your subscription anytime. You'll continue to have access until the end of your billing period.

We accept all major credit cards, PayPal, and cryptocurrency payments.

Yes, we offer a 30-day money-back guarantee on all paid plans. Contact support if you're not satisfied.

Your data is preserved, but features will be limited to your new plan. For example, if you have 50 characters and downgrade to Free (10 characters), you'll need to choose which 10 to keep active.

Yes! All data is encrypted in transit and at rest. We use industry-standard security practices and never share your information with third parties.

Never. Your data is yours. We don't sell, rent, or share your personal information with anyone.

No, your tracking list is completely private unless you explicitly share a list with someone.

Try clearing your browser cache, disabling browser extensions, or using a different browser. Check our status page for any ongoing issues.

Data updates every 1-2 minutes. If you notice persistent issues, try refreshing the character or contact support.

Click "Forgot Password" on the login page. We'll send you a password reset link via email.