Alerts & Notifications
Stay informed about your tracked characters with TibiaWatch's powerful alert system. Get notified instantly when important events happen.
Alert Types
Notification Channels
- • Rich HTML formatting with character details
- • Direct links to character profiles
- • Digest mode to combine multiple alerts
- • Best for low-priority alerts
- • Instant delivery (< 5 seconds)
- • Works on mobile apps and desktop browsers
- • Rich notifications with images and actions
- • Recommended for high-priority alerts
- • Instant delivery without internet connection
- • Concise alert format
- • SMS credits required (see pricing)
- • Best for urgent, critical alerts only
Creating Alerts
Find the character you want to monitor in your dashboard
Click the bell icon on the character card
Select alert type (Online, Offline, Level Change, Death)
Choose notification channel (Email, Push, SMS)
Click "Create Alert" - you're all set!
Prevent notification spam by setting cooldown periods. After an alert fires, it won't trigger again for the specified time.
Recommended Cooldowns:
- • Online Alerts: 15-30 minutes
- • Death Alerts: No cooldown (instant)
- • Level Changes: 1 hour
- • Offline Alerts: 30 minutes
Best Practices
✓ Start with few alerts, expand as needed
✓ Use cooldowns to prevent spam
✓ Choose push notifications for urgent alerts
✓ Test alerts before relying on them
✓ Review and clean up alerts weekly
✗ Create alerts without cooldowns
✗ Use SMS for low-priority characters
✗ Ignore failed delivery notifications
✗ Keep old, unused alerts active
✗ Set up duplicate alerts
Troubleshooting
1. Check your spam/junk folder
2. Verify your email address in Account Settings
3. Add notifications@tibiawatch.com to your contacts
4. Use the "Send Test Alert" button to verify
1. Check device notification settings
2. Ensure the app has permission
3. Verify the app is updated to latest version
4. Try disabling and re-enabling push in settings
Now that you understand alerts, explore these related topics: